Time synchronization is essential for a correct operation of your system. By default Windows Server comes with time.windows.com configured as the time source. While it can be acceptable in certain situations, most financial systems require stable and reliable time source.
There are two widely used time sync protocols: NTP and PTP. PTP is more accurate and complex to setup time protocol, although as NTP can be easily configured, it's typically used on the majority of servers.
NTP service is provided for PrimeXM hosted clients at no extra charge. If you require PTP time sync service, feel free to contact our sales team for further details.
You can use the following NTP pools to configure time sync:
LD4/LD7 PoPs
uk.ntp.primexm.com
NY4 PoP
us.ntp.primexm.com
TY3 PoP
jp.ntp.primexm.com
SG1 PoP
sg.ntp.primexm.com
If you have any further questions, feel free to contact us.